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Special purpose machines

The ERP of special purpose machine manufacturers

As a designer and manufacturer of special machines you need a high degree of technical expertise and a wide range of skills and expertise to be able to produce unique machines that are perfectly adapted to the needs of your customers.

In addition to these requirements, your sector of activity requires you to maintain a strong capacity for innovation in order to face up to the competition. In order to remain competitive, you need to ensure that you have an ERP system that allows you to manage customer lead times from design to delivery, while having a precise view of margin trends. In addition, you are looking for an ERP that provides you with perfect batch and test stage management and that supports you efficiently for periodic inspections to ensure that your machines remain in good compliance with your regulatory obligations (traceability of maintenance deadlines, monitoring of transformations on a given machine, quarterly or annual inspections, etc.).

Optimal business operation with Synoptic ERP

Complex product designs, long sales and production lead times, numerous participants : the manufacture of special machines is characterised by a large amount of information to be centralised, and the evolution of all data throughout the project. You have at heart to permanently ensure that the validation circuit is respected and that conformity tests are followed during the different stages of your project.

It is in this demanding context that you must produce within the imposed deadlines, by ensuring quality manufacturing, by protecting the margins initially planned, all within the framework of an operation on demand.

Functionalities designed for the manufacture of special purpose machines

Whether your machines are intended for the automotive, aeronautics, health or electronics industries, you expect your ERP to accompany you at all stages of your production in order to meet your requirements and those of your customers in compliance with French and European regulatory obligations thanks to adapted standards document management.

Optimize your custom manufacturing management :

  • Manage and cost your projects as well as possible thanks to the technical specifications and an efficient CRM.
  • Manage your custom budgets in detail : commercial budget, target budget for your project managers, completed and committed budget, cost on completion.
  • Get an overview of current projects through business planning and net requirements calculation.
  • Maintain complex and voluminous BOMs : the number of usable lines is unlimited and can be deployed on several levels.

Plan and control your production :

  • Create and maintain production orders.
  • Plan the entire manufacturing process.
  • Manage internal actions using a workflow.
  • Organize subcontracting.
  • Follow your suppliers : manage their evaluation in compliance with ISO 9001 and ISO 9002 standards.
  • Manage your suppliers.
  • Manage production and supplier delivery times.

Reliable compliance of your components :

  • Manage your material storage.
  • Organize the storage of components.
  • Monitor work in process.

Secure your margins :

  • Check the times.
  • Charge materials.
  • Draw up your business balance sheet.
  • Calculate the cost to completion.
  • Calculate projected margin.
  • Manage your cashflow.

ERP modules to accompany you at every stage of the design and manufacture of your special purpose machines

  • Facilitate the work of your design office by propagating changes on current production orders, by transmitting information via net requirements calculation, by monitoring the obsolescence of components or by directly integrating your BOMs from your CAD.

  • Design office
  • Production

    Anticipate breakdowns, plan or schedule your operations, organize external processing.

  • After-sales service module

    Streamline your after-sales service thanks to the maintenance contract management module, automatic invoicing and ticket management.

  • Margins
  • Workflow

    Ensure the good coherence of the actions thanks to the workflow allowing you to retranscribe your internal processes in the ERP and to make the follow-up.

  • Centralize all your documents (photos, regulatory obligations related to a client, a market, a business, etc.).

Synoptic ERP on a daily basis

Synoptic ERP accompanies you on a daily basis in order to facilitate and optimize each step of your work : from the first quote request to the after-sales service management.

1. Taking into account the customer's request :
  • Manage your projects at a very early stage via the opportunities to animate the customer relationship.
  • Calculate the cost of your project via the technical specifications.
  • Formalize the estimate by managing the various discounts.
  • Organize the commercial follow-up of quotations (versions, linking actions to the quotation, etc).
  • Transform the quotation into an order and, if necessary, draw up an invoicing plan.
2. Entry of budgets :
  • Create your custom project.
  • Fill in the contact persons and addresses.
  • Enter the budget table : enter the sales budget and then the budget refined by the project manager to create the target budget.
3. Assistance to the design office :
  • Easily transfer all the information from the sales departments to the design office.
  • Interface easily with SolidWorks 3D CAD software.
4. Planning management (production and subcontracting) :
  • Rely on the planning range defined with Synoptic.
  • Check the safety stocks.
  • Reserve the batches of material.
  • Maintain planning at the resource.
  • Evaluate your subcontractors (check their credentials, the end of them and create alerts).
  • Send confirmations to your customers.
5. Management of your custom project :
  • Manage monthly, weekly, etc. cut-offs.
  • Calculate the remaining resources to be employed.
  • Calculate the cost to completion.
6. Stock Management :
  • Manage stocks upstream.
  • Manage the available raw materials.
  • Manage the safety stock.
7. Management of raw material purchasing :
  • Manage purchases according to stocks.
  • Visualize in a micro or macro way the current stock.
  • Manage FIFO (first in, first out).
8. Production management :
  • Manage the different stages of production.
  • Ensure communication between the sales department and production.
9. Delivery management :
  • Maintain delivery addresses.
  • Manage deliverables.
  • Estimate and track the time and resources required.
10. Installation management :
  • Manage your teams.
  • Manage the equipment.
  • Check the times.
11. After-sales service :
  • Record customer calls.
  • Categorize the breakdown.
  • Plan interventions.
  • Bill the intervention.